Find the Botswana Telecommunications Corporation (BTC) Contact Details, Phone Numbers, Email and Postal Address.
Botswana Telecommunications Corporation (BTC) Contacts details, Directions, Address and Location provided below are undoubtedly useful and convenient for obtaining critical information from remote, off-campus-areas. Continue reading for physical Address, Phone, email, fax, box numbers, and social media presence among other vital contacts to connect with Botswana Telecommunications Corporation (BTC).
Botswana Telecommunications Corporation (BTC) Contacts details
BOTSWANA TELECOMMUNICATIONS CORPORATION LIMITED
Khama Crescent, Plot 50350, Megaleng
P O Box 700 Gaborone, Botswana
395 8000
CUSTOMER FEEDBACK PROCEDURE
At BTC your feedback means an opportunity to continuously improve and exceed your expectation. Please talk to any member of our friendly staff with either your compliment or complaint. Should there be a need to take it to the next level, feel free to ask for the supervisor in-charge.
IN PERSON
Feedback can be provided at any BTC Retail Store or Service Centre countrywide.
THROUGH TELEPHONE
Please call 121 or 1333 (toll free) or call 3923141 (Standard rates apply)
IN WRITING
Please send e-mail to the following e-mail addresses:
Contact Centre: [email protected]
All Enquiries: [email protected]
BY SMS TO E-MAIL
You can also contact us by sending an SMS to 121 or 1333 from your BTC Mobile Cell phone.
FOR ESCALATIONS
Send e-mail to the following addresses:
Help at BTC: E-mail: [email protected]
(After a total of 2 working days of a logged & unresolved complaint)
MANAGING DIRECTOR
E-mail: [email protected]:
(After a total of 3 working days of a logged & unresolved complaint)
Please be informed that you have the right to escalate any matter to the Botswana Telecommunications Regulatory Authority (BOCRA), after following our escalation process and your complaint is not resolved satisfactorily. Contact them on Telephone number 395 7755 or E-mail: [email protected]
READ ALSO: Jobs in Botswana