{"id":5021,"date":"2023-11-30T12:44:12","date_gmt":"2023-11-30T12:44:12","guid":{"rendered":"https:\/\/www.uptymes.com\/edu\/how-to-reverse-mpesa-easily\/"},"modified":"2023-11-30T12:44:12","modified_gmt":"2023-11-30T12:44:12","slug":"how-to-reverse-mpesa-easily","status":"publish","type":"post","link":"https:\/\/www.uptymes.com\/edu\/how-to-reverse-mpesa-easily\/","title":{"rendered":"How to Reverse Mpesa Easily"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p><span style=\"font-size: 12pt;\">We\u2019ve all been there: you send money via M-Pesa to the wrong recipient, or you enter the wrong amount. Panic sets in as you wonder if there is any way to reverse the transaction and get your money back. Fortunately, Vodacom M-Pesa reversal service can help you recover your funds. The good news is that it is possible to reverse transactions within a certain period of time. In this blog post, we will guide you on how to reverse Mpesa in Tanzania.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-size: 12pt;\"><img fetchpriority=\"low\" decoding=\"async\" class=\"aligncenter size-full wp-image-124098\" src=\"https:\/\/www.uptymes.com\/edu\/wp-content\/uploads\/2024\/02\/How-to-Reverse-Mpesa-Easily.png\" alt=\"How to Reverse Mpesa Easily \" width=\"1032\" height=\"505\" loading=\"lazy\" title=\"\"><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_M-Pesa_self-reversal\"\/><span style=\"font-size: 12pt;\">What is M-Pesa self-reversal?<\/span><span class=\"ez-toc-section-end\"\/><\/h2>\n<p><span style=\"font-size: 12pt;\">M-Pesa self-reversal is a service that allows customers of M-Pesa to hold or <a href=\"https:\/\/vodacom.co.tz\/self-reversal\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener noreferrer\">reverse money<\/a> that has been transferred or received by mistake within two hours of the transaction.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"M-Pesa_Reversal_Information\"\/><span style=\"font-size: 12pt;\">M-Pesa Reversal Information:<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<ul>\n<li><span style=\"font-size: 12pt;\"><strong>Initiators:<\/strong> Both senders and receivers can initiate reversals.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\"><strong>Number Requirement:<\/strong> Use the same number involved in the wrong transaction.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\"><strong>Charges:<\/strong> Senders will be charged Tsh 60 from their M-Pesa account.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\"><strong>Time Limit:<\/strong> Senders can initiate a reversal within 2 hours from the successful transaction, while receivers can initiate a reversal at any time.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\"><strong>Reversal Timeframe:<\/strong> For transactions less than 100,000 TZS, you\u2019ll receive reversed funds within 2 hours. For transactions above 100,000 TZS, it may take a maximum of 72 hours.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\"><strong>Partial Use Warning:<\/strong> If the receiver has used some or all of the amount before the reversal, the initiation will not be successful, and you\u2019ll receive a notification.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\">Remember to follow the procedures carefully, and use the correct M-Pesa receipt number for the reversal process. If there are any issues, check the provided SMS notifications for further instructions or contact M-Pesa customer support.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_the_procedure\"\/><span style=\"font-size: 12pt;\">What is the procedure?<\/span><span class=\"ez-toc-section-end\"\/><\/h2>\n<p><span style=\"font-size: 12pt;\">There are two procedures that can be followed depending on the situation:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Procedure_1_Sender_can_reverse_the_wrong_transaction\"\/><span style=\"font-size: 12pt;\">Procedure 1: Sender can reverse the wrong transaction<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<ol>\n<li><span style=\"font-size: 12pt;\">Dial *150*00#<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cMy account\u201d (Self Service)<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cself-reversal\u201d<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cHold Transaction\u201d (wrong send)<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Enter the M-Pesa receipt number you want to reverse or choose from the last three transactions<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Confirm the transaction and the funds will be reversed accordingly<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Procedure_2_Receiver_can_initiate_reversal_if_they_receive_the_wrong_money\"\/><span style=\"font-size: 12pt;\">Procedure 2: Receiver can initiate reversal if they receive the wrong money<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<ol>\n<li><span style=\"font-size: 12pt;\">Dial *150*00#<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cMy account\u201d (Self Service)<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cself-reversal\u201d<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Select \u201cReverse Transaction\u201d (wrongly received fund)<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Enter the M-Pesa receipt number you want to reverse or choose from the last three transactions<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Confirm the transaction and the funds will be reversed accordingly<\/span><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"\/><span style=\"font-size: 12pt;\">Frequently Asked Questions:<\/span><span class=\"ez-toc-section-end\"\/><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Who_can_initiate_the_reversal\"\/><span style=\"font-size: 12pt;\">Who can initiate the reversal?<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<p><span style=\"font-size: 12pt;\">Both the sender and receiver can initiate a reversal of the transaction. However, it is important to note that you must use the same number that was used to send or receive the wrong funds.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Are_there_charges_for_this_service\"\/><span style=\"font-size: 12pt;\">Are there charges for this service?<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<p><span style=\"font-size: 12pt;\">Yes, as a sender, you will be charged Tsh 60 from your M-Pesa account.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Is_there_a_time_limit_for_M-Pesa_reversals\"\/><span style=\"font-size: 12pt;\">Is there a time limit for M-Pesa reversals?<\/span><span class=\"ez-toc-section-end\"\/><\/h3>\n<p><span style=\"font-size: 12pt;\">Yes, as a sender, you will be able to initiate the reversal within two hours from the time of the transaction. After this period, it will no longer be possible to reverse the transaction.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"\/><span style=\"font-size: 12pt;\">Conclusion<\/span><span class=\"ez-toc-section-end\"\/><\/h2>\n<p><span style=\"font-size: 12pt;\">Mistakes happen, but with M-Pesa self-reversal service it is easy to correct them. Remember to initiate the reversal within two hours of the transaction and to use the correct M-Pesa receipt number. By following the simple procedures outlined above, you can avoid losing money due to unintended transactions.<\/span><\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all been there: you send money via M-Pesa to the wrong recipient, or you enter the wrong amount. Panic sets in as you wonder if there is any way to reverse&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5020,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-posts"],"_links":{"self":[{"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/posts\/5021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/comments?post=5021"}],"version-history":[{"count":0,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/posts\/5021\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/media\/5020"}],"wp:attachment":[{"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/media?parent=5021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/categories?post=5021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uptymes.com\/edu\/wp-json\/wp\/v2\/tags?post=5021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}